01
Phone
Inbound and outbound with predictive dialing and full call recording.
Customer service
We answer, we retain and we close the sale.
An omnichannel contact center: your customer writes from wherever they like and there is always someone on the other side.
350 simultaneous stations
12 channels in one inbox
100% of calls auditable
Channels
One single inbox for everything coming in.
Twelve contact channels converge in one place, with the same quality of response and the same traceability.
02
Conversational support with templates, bots and handover to a human.
03
Chat & social
Web chat, Messenger, Instagram and comments in real time.
04
AI agents
Automated first contact that qualifies and escalates to the team.
The operation
The infrastructure that holds it up.
Capacity, redundancy and quality control on every interaction.
350
Simultaneous phone stations
100%
Of calls recorded and auditable
12
Contact channels in a single inbox
01
Protected data
Firewalls, vulnerability scanning and safeguarding of sensitive data.
02
Continuity
UPS, backup generator and a contingency site: the operation does not go down.
03
Control
Live monitoring, predictive dialing and real-time statistics.
What we handle
Everything that happens after the first message.
The same team covers the full cycle, so nothing falls between departments.
01
Support & service
Questions, incidents and after-sales handled with scripts written for your brand.
02
Surveys & quality
Satisfaction measurement and an audit of every interaction.
03
Collections
Reminders, payment negotiation and follow-up through to reconciliation.
04
Sales closing
Lead qualification, follow-up and closing with a conversion report.